From our beginning in 1989, anesthesia billing services have been the mainstay of SOS. Over the years, we have developed a streamlined system dedicated to the prompt, accurate and compliant submission of anesthesia and pain management claims. Our persistence and commitment to follow-up nets our client an average 98% unadjusted collection rate and an average 55 days in accounts receivable. Compare this to your current billing success rate and you probably will find South Oakland Services can maximize your reimbursement.

We build upon a foundation of experience with advanced technology specifically designed for anesthesia and pain management practices. All of our billing software systems are highly reliable and fanatically accurate. What's more: they are anesthesia-specific and configured to take into account the complications of anesthesia billing, including concurrency, crosswalking codes and start and stop times. 

We also offer a wide range of standard reports as well as the ability to create ad hoc reports as needed. Our clients enjoy instant access to their data from anywhere in the world using our secure, web-based reporting module. SOS clients are always informed and always in control of their business.

When possible, patient demographics are retrieved electronically from the hospital and most of the charge information is downloaded from the anesthesia record directly into SOS' secure data capture system. All cases are verified against surgical logs and patient volume is automatically recorded for verification. SOS data entry personnel are trained to spot discrepancies and research them early in the process.

Coding is central to any medical billing operation, and coding for anesthesia billing is a specialty unto itself. At the heart of SOS is a highly trained staff certified to code procedures accurately, appropriately, and in compliance with all applicable health laws. We support ongoing training throughout the year, along with regular updates, to keep us abreast of Medicare, Blue Cross and Blue Shield and other third party carriers' policy, procedure and requirement changes. Coding software is state-of-the-art, self-checking and HIPAA approved.

SOS is linked to all major insurance carriers electronically, allowing for quick and efficient claims submission. Our clients are assured that once received, their claims will be processed within 72 hours and electronically submitted for payment. However, our commitment to maximizing your reimbursement does not end here.

SOS places significant emphasis on accounts receivable follow-up. We regularly generate reports detailing outstanding accounts, including all claim activity. Rejections are always researched and appealed and claims are resubmitted frequently. This persistence pays off with an average 98% unadjusted collection rate. 

Most major carriers post payments electronically. Usually, our clients use a lock box service to receive reimbursements through their financial institution. SOS coordinates with your bank to receive payment documentation daily, so that we can keep track of remittance, or any need for follow-up.  And we make the information available to clients 24/7, through our secure on-line reporting module.

An important part of our billing service is providing clients with useful financial information. We generate standard monthly and customized reports our clients use as meaningful management tools. Monthly reports summarize current charges, payments and adjustments with year-to-date and prior year-to-date comparisons. They may be categorized by facility, department, type of service or provider. Periodically, we can provide practice analyses, comparing projected performance with actual results. We can also design a wide range of detailed reports when more in-depth analysis is required.

For information about our many anesthesia business support services, visit the links listed to the left, or contact SOS.